It Support Associate Ii, Ops Tech Solutions (ots) - Fixed Field

Amazon

Cienega de Flores, Nuevo León, Mexico
On-site
It equipment assignment and troubleshooting
Support request handling
Continuous learning of new technologies
Amazon is seeking an IT Support Associate II for their Ops Tech Solutions team in Cienega de Flores, Nuevo León, Mexico. The role involves providing technical support within Amazon Operations, focusing on problem-solving and collaboration while fostering a customer-centric environment

Job Summary

  • OpsTech IT provides continuous global IT support to Amazon Operations as a vital piece of the puzzle.
  • As an IT Support Associate II, you will use your skills to help the operations team resolve technical issues within an Amazon Operations facility.
  • Amazon offers competitive compensation packages and a casual dress code where jeans, t-shirts, and sneakers are your daily attire.

Matching Summary

Match Score: 85

Amazon is seeking an IT Support Associate II for their Ops Tech Solutions team in Cienega de Flores, Nuevo León, Mexico. The role involves providing technical support within Amazon Operations, focusing on problem-solving and collaboration while fostering a customer-centric environment.

Skills & Requirements

Must-have

  • IT equipment assignment and troubleshooting
  • Support request handling
  • Continuous learning of new technologies
  • Support for multiple buildings and remote clients

Nice-to-have

  • Motivated to take on new challenges
  • Foster solutions to obstacles
  • Collaborate in training new employees

Key Requirements

  • Availability to rotate shifts
  • Must be legally authorized to work in Mexico

Work Rights

Not specified

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