At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection
Job Summary
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
Matching Summary
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.
Skills & Requirements
Must-have
Client engagement and transaction assistance
Educating clients on self-service resources
Processing cash transactions accurately
Building client relationships for financial needs
Adhering to laws and regulations
Managing financial center traffic
Driving the client experience
Nice-to-have
Enthusiastic and highly motivated self-starter
Strong work ethic and focus on results
Passion, commitment, and drive
Confident in identifying client solutions
Comfortable engaging all clients
Strong critical thinking and problem-solving skills
Efficient time and capacity management
Key Requirements
High School Diploma / GED / Secondary School or equivalent
Must be able to work weekends and/or extended hours
One year of demonstrated successful sales experience
Six months of cash handling experience
Bachelor's Degree or business-relevant Associate’s Degree