Customer Sites Coordinator

Sunbelt Rentals Ltd

United Kingdom
**
Deliver consistent services
Internal and external communication
Manage damage and loss information
** Sunbelt Rentals Ltd is seeking a Customer Sites Coordinator to enhance customer experience and support operations in the UK. The ideal candidate will possess strong customer service skills, effective communication abilities, and a commitment to continuous improvement. **

Job Summary

  • Ensure delivery of consistent services to meet the Service Levels and fulfil obligations in the Agreement.
  • Act as a point of contact for Balfour Beatty Damage and Loss and manage related information.
  • You'll be joining a highly successful FTSE100 company, the UK's largest equipment rental provider.

Matching Summary

Match Score: 75

** Sunbelt Rentals Ltd is seeking a Customer Sites Coordinator to enhance customer experience and support operations in the UK. The ideal candidate will possess strong customer service skills, effective communication abilities, and a commitment to continuous improvement. **

Skills & Requirements

Must-have

  • Deliver consistent services
  • Internal and external communication
  • Manage damage and loss information
  • Customer relationship management
  • Accurate and timely reporting
  • MS Office computer literacy

Nice-to-have

  • Continuous improvement mindset
  • Supportive and collaborative approach
  • Flexible and adaptable
  • Embrace learning new IT systems

Key Requirements

  • Proven customer service experience
  • Experience developing product knowledge
  • Exceptional communication and negotiation skills
  • Ability to use judgment and initiative
  • Experience in a fast-paced operational environment

Work Rights

Not specified

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