The Technical Implementation Manager serves as the main contact for customers during pre-launch and ensures project scope, quality, and timelines are met
Job Summary
The Technical Implementation Manager serves as the main contact for customers during pre-launch and ensures project scope, quality, and timelines are met.
The role involves bridging development, product, and client teams to maximize product value post-launch and ensure successful project delivery.
Embeda values integrity, empathy, and collaboration, providing employees with trust, growth tools, and long-term support in a flexible work environment.
Matching Summary
The Technical Implementation Manager serves as the main contact for customers during pre-launch and ensures project scope, quality, and timelines are met.
Skills & Requirements
Must-have
Technical configuration using XML or YML
SaaS implementation experience
Client-facing enterprise product experience
Project management with tools like Jira and Microsoft Project
Agile software delivery lifecycle knowledge
SQL/NoSQL database familiarity
Nice-to-have
Strong analytical and problem-solving skills
Experience with cross-team collaboration
Ability to adapt to shifting priorities
Excellent communication with U.S. based clients
Focus on customer satisfaction and business development
Key Requirements
At least 4 years in technical or project implementation management
Minimum 3 years technical configuration experience with XML or YML
2 years SaaS implementation on large-scale projects
Experience working with external client-facing enterprise products
Familiarity with Agile methodologies and software delivery lifecycle