Patient Service Representative Ent

Advocate Health

Lexington, NC, US
Base: $20.80 - $31.20 ph; bonus/equity: not specif...
Not specified (assumed on-site based on job description).
High school diploma or ged required
Accurate patient demographic data entry
Insurance benefits verification skills
Advocate Health is seeking a full-time Patient Service Representative for their ENT department in Lexington, NC. The ideal candidate will have a high school diploma or GED, experience in patient access, insurance verification, and excellent customer service skills, with a pay range of $20.80 - $31.20 per hour

Job Summary

  • The role involves greeting patients, monitoring flow, and ensuring efficient care delivery within the ENT department.
  • Employees are responsible for verifying insurance benefits, calculating financial liabilities, and maintaining a 98% accuracy rate.
  • Advocate Health offers comprehensive benefits including health coverage, retirement plans, and educational assistance programs.

Matching Summary

Match Score: 75

Advocate Health is seeking a full-time Patient Service Representative for their ENT department in Lexington, NC. The ideal candidate will have a high school diploma or GED, experience in patient access, insurance verification, and excellent customer service skills, with a pay range of $20.80 - $31.20 per hour.

Salary

Base: $20.80 - $31.20 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including PTO, health, dental, vision, and retirement match

Skills & Requirements

Must-have

  • High school diploma or GED required
  • Accurate patient demographic data entry
  • Insurance benefits verification skills
  • Collecting patient out-of-pocket liability
  • Knowledge of Medicare and Medicaid rules

Nice-to-have

  • Previous patient access experience preferred
  • Certified medical assistant background
  • Experience with ADT software systems
  • Strong problem-solving in high stress
  • Collaborative teamwork with clinical staff

Key Requirements

  • High school diploma or GED
  • Patient access or billing experience preferred
  • Knowledge of HIPAA and EMTALA regulations

Work Rights

Not specified

Tailored Resume

Cover Letter