Guest Relation Manager (f/m/d)

Marriott Vienna

Wien, Austria
Base: eur 2,263 gross monthly; bonus/equity: not s...
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Relevant hospitality experience required
Professional complaint management skills
Ability to handle hectic peak times
** The Vienna Marriott Hotel is seeking a Guest Relation Manager to enhance guest experiences and manage requests at their vibrant location in Vienna. The ideal candidate should possess strong interpersonal skills, a sense of responsibility, and experience in a similar role, while benefiting from a supportive workplace that prioritizes employee well-being. **

Job Summary

  • The role involves taking care of international, VIP, and regular guests while fulfilling their requests professionally.
  • Candidates must demonstrate the ability to keep a cool head during hectic situations and manage complaints effectively.
  • The company offers free meals, structured onboarding, health offers, and a 20% Food & Beverage discount at Marriott hotels.

Matching Summary

Match Score: 75

** The Vienna Marriott Hotel is seeking a Guest Relation Manager to enhance guest experiences and manage requests at their vibrant location in Vienna. The ideal candidate should possess strong interpersonal skills, a sense of responsibility, and experience in a similar role, while benefiting from a supportive workplace that prioritizes employee well-being. **

Salary

Base: EUR 2,263 gross monthly; Bonus/Equity: Not specified; Benefits: Free meals, accommodation discounts, F&B discount

Skills & Requirements

Must-have

  • Relevant hospitality experience required
  • Professional complaint management skills
  • Ability to handle hectic peak times
  • Strong sense of responsibility and detail

Nice-to-have

  • Natural warmth and friendliness
  • Experience with international guests
  • Team collaboration in diverse environments

Key Requirements

  • Relevant experience in guest relations or front office
  • Manager on Duty responsibilities capability

Work Rights

Not specified

Tailored Resume

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