Kundendienstleiterin Wien Süd (m/w/d)

KONE International

Vienna, Austria
Base: minimum eur 4,000 gross all-in pm; bonus: pe...
Hybrid
Htl or fh technical education
Leadership of service technicians
Safety and health protection compliance
KONE International is seeking a Kundendienstleiterin (Customer Service Manager) for the Vienna South area, focusing on the leadership and organization of customer service technicians while ensuring safety and quality standards. The ideal candidate should possess a technical background, strong leadership skills, and a customer-oriented approach. KONE offers a supportive work environment with various benefits, including an electric company car and flexible home office arrangements

Job Summary

  • The role involves leading a team of service technicians to ensure maximum plant safety and availability in the Vienna South districts.
  • KONE offers a company car for private use, generous home office agreements, and various benefits including subsidized meals and family services.
  • Candidates are expected to uphold KONE's innovative culture while managing customer inquiries and ensuring adherence to strict safety regulations.

Matching Summary

Match Score: 85

KONE International is seeking a Kundendienstleiterin (Customer Service Manager) for the Vienna South area, focusing on the leadership and organization of customer service technicians while ensuring safety and quality standards. The ideal candidate should possess a technical background, strong leadership skills, and a customer-oriented approach. KONE offers a supportive work environment with various benefits, including an electric company car and flexible home office arrangements.

Salary

Base: Minimum EUR 4,000 gross all-in per month; Bonus: Performance bonus included; Benefits: Company car (electric), meal vouchers, lease a bike

Skills & Requirements

Must-have

  • HTL or FH technical education
  • Leadership of service technicians
  • Safety and health protection compliance
  • Customer satisfaction and quality standards
  • MS Office Excel proficiency

Nice-to-have

  • SAP system knowledge
  • Sales of service repairs
  • Continuous improvement mindset
  • Strong organizational skills
  • English language proficiency

Key Requirements

  • Completed HTL or FH degree in electrical/mechanical engineering
  • Technical vocational training with experience as a foreman
  • Proactive leadership behavior required

Work Rights

Not specified

Tailored Resume

Cover Letter