Not specified (assumed to be in-person due to the nature of the role)
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to provide exceptional client service and support in a veterinary setting. The ideal candidate should have prior customer service experience, strong communication skills, and a compassionate approach to client interactions
Job Summary
The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
Employees benefit from tailored development programs, mentorship, competitive pay, and comprehensive health and wellness resources.
The role requires managing appointments, triaging inquiries, and maintaining organized records while supporting the medical team.
Matching Summary
Match Score: 85
AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to provide exceptional client service and support in a veterinary setting. The ideal candidate should have prior customer service experience, strong communication skills, and a compassionate approach to client interactions.
Salary
Competitive pay; Performance bonuses available; Not specified
Skills & Requirements
Must-have
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
Process billing transactions and payments
Demonstrate empathy with emotional clients
Nice-to-have
Prior customer service experience preferred
Experience in veterinary or healthcare setting
Strong desire to provide compassionate service
Ability to handle multiple tasks efficiently
Basic proficiency with scheduling software
Key Requirements
High school diploma or equivalent work experience required