Manager, Technical Support Engineering – Workday Platform

Workday

Not specified; not specified; not specified
Fully remote
Workday prism analytics expertise
People analytics domain knowledge
Sql and python programming skills
This role leads a high-performing global team of analytics support engineers to deliver world-class support to Workday customers

Job Summary

  • This role leads a high-performing global team of analytics support engineers to deliver world-class support to Workday customers.
  • The position requires deep technical investigation across analytics performance, query optimization, and system health diagnostics.
  • Candidates must balance people leadership with technical depth while participating in a 24x7 on-call rotation.

Matching Summary

This role leads a high-performing global team of analytics support engineers to deliver world-class support to Workday customers.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Workday Prism Analytics expertise
  • People Analytics domain knowledge
  • SQL and Python programming skills
  • Distributed systems troubleshooting
  • 24x7 on-call rotation management
  • Root cause analysis and post-mortems

Nice-to-have

  • Inclusive collaborative culture building
  • Strategic roadmap influence
  • Sun-drenched optimism
  • Bold ideas and genuine care
  • Customer success partnership

Key Requirements

  • Bachelor's degree in Computer Science or related field
  • 6+ years experience in technical support or analytics
  • 2+ years leading technical teams
  • Strong background in BI/reporting tools

Work Rights

Not specified

Tailored Resume

Cover Letter