Base: £28,163.20; ote up to £32,387.68; benefits: ...
Hybrid
Communicate with empathy
Act with integrity
Focus on doing what's right
You will be speaking with people who need support, clarity and reassurance, and your ability to guide them with patience and understanding will make a real difference
Job Summary
You will be speaking with people who need support, clarity and reassurance, and your ability to guide them with patience and understanding will make a real difference.
Day to day you will speak with customers who could be experiencing financial difficulty about their financial situation and provide tailored solutions, such as an affordable repayment plan.
At Intrum we offer not only a challenging and rewarding career but also: Lifestyle : Competitive starting base salary of £28,163.20 with OTE up to £32,387.68 (bonus paid monthly, subject to performance).
Matching Summary
You will be speaking with people who need support, clarity and reassurance, and your ability to guide them with patience and understanding will make a real difference.
Salary
Base: £28,163.20; OTE up to £32,387.68; Benefits: 33 days holiday, private medical insurance, life assurance, pension scheme
Skills & Requirements
Must-have
Communicate with empathy
Act with integrity
Focus on doing what's right
Provide tailored solutions
Manage customer accounts
Deliver fair outcomes
Nice-to-have
Positive mindset
Commitment to helping others
Communicate with confidence
Meaningful conversations
Supportive culture
Sociable working hours
Key Requirements
No previous Contact centre experience needed
Good numeracy and English literacy skills
Able to deal with sensitive/challenging conversations