02p - Customer Service

Kyndryl

Campinas, SP, Brazil
Hybrid
Onsite it support
Customer-facing environment
Knowledge of support tools
At Kyndryl, you will be part of a team dedicated to providing practical support and maintaining client systems for a wide variety of end users, including executive support

Job Summary

  • At Kyndryl, you will be part of a team dedicated to providing practical support and maintaining client systems for a wide variety of end users, including executive support.
  • You will play a crucial role in troubleshooting hardware and software issues both onsite and remotely, collaborating with internal teams and partners like Microsoft to drive modernization and automation.
  • Kyndryl offers a flexible, supportive environment focused on employee well-being, career growth, and continuous learning with access to certifications and coaching.

Matching Summary

At Kyndryl, you will be part of a team dedicated to providing practical support and maintaining client systems for a wide variety of end users, including executive support.

Skills & Requirements

Must-have

  • Onsite IT support
  • Customer-facing environment
  • Knowledge of support tools
  • Availability for shift work
  • Experience with Windows and Office
  • Strong communication skills

Nice-to-have

  • Growth mindset
  • Team collaboration
  • Creativity in problem solving
  • Inclusive work culture
  • Experience with Microsoft partnerships

Key Requirements

  • High school or technical diploma
  • Experience providing IT support
  • Availability for onsite work in specified Brazilian cities
  • Availability for shift work
  • Experience in customer-facing roles
  • Preferred degree in Computer Science or related field

Work Rights

Not specified

Tailored Resume

Cover Letter