Lead Credit & Collections Representative

PPD (Thermo Fisher)

Quezon City, Philippines
On-site
Collection of debt on allocated portfolio
End-to-end credit management tasks
Calculation and approval of credit limits
The Lead Credit & Collections Representative at PPD (Thermo Fisher) in Quezon City is responsible for managing an allocated portfolio of customers, focusing on debt collection and credit management. The ideal candidate should possess strong communication skills and the ability to build rapport, alongside a solid background in credit and collections

Job Summary

  • The Lead Credit & Collections Representative will be responsible for the collection of debt on an allocated portfolio of customers, alongside the end-to-end credit management tasks.
  • Given the level of seniority associated with this position, the portfolio will have a significant level of complexity, and the individual will act as the primary point of contact within the team and will lead conference calls involving a diverse range of stakeholders.
  • The role would suit a candidate with excellent rapport building ability, strong verbal and written communication skills and the ability and passion to achieve critical metrics.

Matching Summary

Match Score: 85

The Lead Credit & Collections Representative at PPD (Thermo Fisher) in Quezon City is responsible for managing an allocated portfolio of customers, focusing on debt collection and credit management. The ideal candidate should possess strong communication skills and the ability to build rapport, alongside a solid background in credit and collections.

Skills & Requirements

Must-have

  • Collection of debt on allocated portfolio
  • End-to-end credit management tasks
  • Calculation and approval of credit limits
  • Lead conference calls with diverse stakeholders
  • Proactively contact customers for timely payments
  • Meet assigned targets and fulfil SLAs
  • Update collection software with actions taken

Nice-to-have

  • Excellent rapport building ability
  • Ability and passion to achieve critical metrics
  • Good understanding of process improvement methodology

Key Requirements

  • +3 years of work experience in Shared Service Centers
  • Proven experience handling at least one ERP (SAP, Oracle, JD Edwards, etc.)
  • University or College degree
  • Fluent in English

Work Rights

Not specified

Tailored Resume

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