Customer Service（(entry-level / Fresh Graduates)）

Reolink

Kuala Lumpur, Malaysia
Base: rm2,500 - rm3,000 myr; bonus/equity: not spe...
On-site
Fluent english communication skills
First-level technical issue handling
Call center support experience
Reolink is seeking an entry-level Customer Service representative to provide support to global customers, handle technical issues, and assist in training call center agents. The ideal candidate should possess a bachelor's degree, fluent English skills, and at least one year of relevant experience, preferably in the security industry

Job Summary

  • Reolink is a global leader in intelligent visual technology trusted by millions across over 110 countries.
  • The role involves communicating with global customers via email, chat, and phone to maintain brand image.
  • Candidates will handle escalated technical issues and provide training to overseas call center agents.

Matching Summary

Match Score: 75

Reolink is seeking an entry-level Customer Service representative to provide support to global customers, handle technical issues, and assist in training call center agents. The ideal candidate should possess a bachelor's degree, fluent English skills, and at least one year of relevant experience, preferably in the security industry.

Salary

Base: RM2,500 - RM3,000 MYR; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Fluent English communication skills
  • First-level technical issue handling
  • Call center support experience

Nice-to-have

  • Background in security industry
  • Strong service orientation
  • Process optimization abilities

Key Requirements

  • Bachelor's degree or above
  • Minimum 1 year on-site call center support experience
  • Fluent English listening, speaking, reading, and writing

Work Rights

Not specified

Tailored Resume

Cover Letter