Associate Sales Operations

Robert Bosch Tool Corporation

Mount Prospect, IL, United States
Base: $66,000 to $77,000; bonus/equity: not specif...
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Advanced proficiency in sap sd module
Experience with crm systems and edi principles
Root cause analysis for order discrepancies
** The Robert Bosch Tool Corporation is seeking an Associate Sales Operations professional for its Mount Prospect, IL location. The role requires expertise in SAP and CRM systems, focusing on order management, escalation handling, and cross-functional collaboration, with a hybrid work model requiring 60% in-office presence. **

Job Summary

  • This role serves as the primary escalation point for complex order discrepancies, shipping issues, and claim resolutions within a global manufacturing division.
  • Candidates will act as a key liaison between Sales, Customer Contact Centers, and Distribution Centers to ensure precise execution of customer requirements.
  • The position offers a comprehensive benefits package including health plans, 401(K) matching, and paid time off within a hybrid work model requiring 3 days in-office presence.

Matching Summary

Match Score: 75

** The Robert Bosch Tool Corporation is seeking an Associate Sales Operations professional for its Mount Prospect, IL location. The role requires expertise in SAP and CRM systems, focusing on order management, escalation handling, and cross-functional collaboration, with a hybrid work model requiring 60% in-office presence. **

Salary

Base: $66,000 to $77,000; Bonus/Equity: Not specified; Benefits: Health, dental, vision, 401(K) match, wellness programs

Skills & Requirements

Must-have

  • Advanced proficiency in SAP SD module
  • Experience with CRM systems and EDI principles
  • Root cause analysis for order discrepancies
  • End-to-end billing transaction management
  • Cross-functional collaboration with logistics

Nice-to-have

  • Process improvement and standardization skills
  • Training and mentorship of junior team members
  • Commitment to sustainability and social responsibility
  • Strong verbal and written communication abilities

Key Requirements

  • High school diploma required; Associate's degree preferred or 8 years experience
  • Indefinite U.S. work authorization required; no sponsorship available
  • Proven experience in order management or senior customer service roles

Work Rights

Must have indefinite US work authorization

Tailored Resume

Cover Letter