Advanced Field Service Engineer

GE HealthCare UK

Melbourne, Australia
Fully remote
Advanced troubleshooting and system integration
Root cause analysis
Remote diagnostic tools
The Advanced Field Engineer is a senior-level technical expert responsible for installing, maintaining, and troubleshooting complex medical systems

Job Summary

  • The Advanced Field Engineer is a senior-level technical expert responsible for installing, maintaining, and troubleshooting complex medical systems.
  • This role requires deep technical knowledge, strong problem-solving skills, and the ability to work autonomously while ensuring customer satisfaction and operational excellence.
  • Leverage customer knowledge to assist with contract and on-demand revenue growth and lead communications with customers as an escalation point.

Matching Summary

The Advanced Field Engineer is a senior-level technical expert responsible for installing, maintaining, and troubleshooting complex medical systems.

Skills & Requirements

Must-have

  • Advanced troubleshooting and system integration
  • Root cause analysis
  • Remote diagnostic tools
  • Power, grounding, and digital systems knowledge
  • Customer issue ownership
  • EHS policy improvements

Nice-to-have

  • Technical curiosity
  • Coaching and mentoring mindset
  • Embrace company cultural behaviors
  • Lean & Continuous Improvement principles

Key Requirements

  • Minimum 3 years of experience as a Field Service Engineer
  • Expert in one modality and proficient in at least one other
  • Basic application knowledge
  • First-level project management skills
  • Strong written and verbal communication skills
  • Basic business acumen

Work Rights

Not specified

Tailored Resume

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