Specialist Ii, Service Operations

Asm

Education Fields Required
On-site
Pcn process management
Customer communication
Data analysis
ASM is seeking a Specialist II in Service Operations to manage process change notifications and collaborate with various teams while interfacing with customers. The ideal candidate should have extensive experience in the semiconductor industry, strong analytical skills, and proficiency in both Japanese and English

Job Summary

  • Manage end-to-end PCN processes, including documentation, tracking, and customer communication.
  • Collaborate with engineering, quality, and operations teams to evaluate process changes and ensure compliance.
  • Serve as a bridge between local (Japan) customers and global teams, ensuring smooth cross-regional communication.

Matching Summary

Match Score: 85

ASM is seeking a Specialist II in Service Operations to manage process change notifications and collaborate with various teams while interfacing with customers. The ideal candidate should have extensive experience in the semiconductor industry, strong analytical skills, and proficiency in both Japanese and English.

Skills & Requirements

Must-have

  • PCN process management
  • customer communication
  • data analysis
  • Excel proficiency
  • Japanese language
  • English language

Nice-to-have

  • Power BI experience
  • project management
  • change management
  • semiconductor manufacturing knowledge

Key Requirements

  • 5+ years of semiconductor equipment industry experience
  • Bachelor's degree or above
  • Native-level Japanese and business-level English proficiency

Work Rights

Not specified

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