Patient Service Representative - Population Health
Starling Physicians
Patient registration process
Answer telephone and direct calls
Collect payments and provide receipts
We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care
Job Summary
We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.
Our team members are essential to our mission to reshape healthcare through the power of connection.
Matching Summary
We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
Skills & Requirements
Must-have
patient registration process
answer telephone and direct calls
collect payments and provide receipts
scan insurance card and verify
update patient demographics and insurance
schedule appointments accurately
Nice-to-have
compassionate community of people
innovating value-based care
flexible with various work schedules
ability to follow downtime procedures
Key Requirements
High School Graduate or GED required
Associate Degree preferred
Heartsaver within 30 days of hire
Previous PSR experience preferred
Ability to communicate in English
Excellent customer service skills
Ability to organize and perform multiple tasks
Knowledge of medical office and terminology preferred
Basic proficiency in computer use required
Previous experience with Standard Office Technology
Experience with EHR, Practice Management System preferred