We are looking for an experienced Digital Analyst who thrives on transforming data into actionable insights to shape customer and agent experiences
Job Summary
We are looking for an experienced Digital Analyst who thrives on transforming data into actionable insights to shape customer and agent experiences.
Key responsibilities include analyzing behavioral patterns, providing business insights from market trends, and building/maintaining dashboards using tools like Power BI, Tableau, and Adobe Analytics.
The role requires strong expertise in SQL, data visualization tools, and Python, with a Bachelor's or Master's degree in a related field.
Matching Summary
We are looking for an experienced Digital Analyst who thrives on transforming data into actionable insights to shape customer and agent experiences.
Skills & Requirements
Must-have
digital analytics
data visualization tools
SQL for data manipulation
Python for data analysis
Adobe Analytics
Power BI
Tableau
Nice-to-have
AI-driven analytics
predictive modeling
customer journey mapping
data storytelling
stakeholder management
Key Requirements
Bachelor's or Master's degree
Strong expertise in SQL
Hands-on experience with data visualization tools
Proficiency in Python
Experience with cloud platforms (Adobe Analytics, Adobe Target)