The Head of NG911 Call-Handling Software Architecture is responsible for leading the end-to-end architectural strategy, design, and technical vision of the NG911 call-handling platform
Job Summary
The Head of NG911 Call-Handling Software Architecture is responsible for leading the end-to-end architectural strategy, design, and technical vision of the NG911 call-handling platform.
This role ensures that the platform meets industry standards for performance, scalability, security, and reliability while enabling seamless integration with emergency communication systems and future public safety technologies.
You will work closely with cross-functional teams—including product management, engineering, operations, and government stakeholders—to drive innovation in mission-critical software supporting next-generation 911 (NG911) services.
Matching Summary
The Head of NG911 Call-Handling Software Architecture is responsible for leading the end-to-end architectural strategy, design, and technical vision of the NG911 call-handling platform.
Skills & Requirements
Must-have
NG911 call-handling platform
NENA i3 standards
real-time communications
geospatial routing
cybersecurity best practices
secure cloud deployments
Nice-to-have
mission-critical software
public safety technologies
emerging technologies
stakeholder engagement skills
technical complexity management
Key Requirements
Bachelor’s or Master’s degree
10+ years of experience in software architecture
3 years in a leadership role
Experience with large-scale, real-time, mission-critical systems
Strong understanding of NG911 standards
Expertise in distributed systems, microservices architecture