Msp Helpdesk Technician

MSP Hire vScreening & Recruiting

Cleveland, OH, United States
$55k annually, depending on experience ph
On-site
Respond to client requests
Troubleshoot windows and microsoft office
Support business applications
Join our team as an MSP Helpdesk Technician, where you’ll be the first point of support for our clients

Job Summary

  • Join our team as an MSP Helpdesk Technician, where you’ll be the first point of support for our clients.
  • In this role, you’ll provide onsite service, assist with service team projects, cover support tickets, and occasionally help with larger projects.
  • We offer a competitive salary, comprehensive benefits package including medical, dental, vision, life, and disability insurance, 401K with match, and paid time off.

Matching Summary

Join our team as an MSP Helpdesk Technician, where you’ll be the first point of support for our clients.

Salary

$55k annually, depending on experience

Skills & Requirements

Must-have

  • Respond to client requests
  • Troubleshoot Windows and Microsoft Office
  • Support business applications
  • Provide end-user training

Nice-to-have

  • Career-driven and eager to grow
  • Motivated to become SME
  • Passionate about IT impact

Key Requirements

  • 2+ years of IT support experience
  • Familiar with M365 administration
  • Experience with computer setup and imaging
  • Associate's or Technical degree in IT

Work Rights

Not specified

Tailored Resume

Cover Letter