Business System Analyst - Gtas

American Express Global Business Travel

Mexico
Not specified; not specified; flexible benefits in...
Not specified
3 to 4 years technical application support experience
Troubleshooting multi-tiered web-based architectures
Proficiency in xml, apis, web services, .net framework
American Express Global Business Travel is seeking a Business System Analyst to provide technical support for travel booking applications and manage incident resolution. The ideal candidate should have a background in technical application support, particularly in the travel industry, and possess strong problem-solving skills

Job Summary

  • Amex GBT offers an inclusive and collaborative culture where colleagues find inspiration in travel as a force for good.
  • The role involves providing Level 2 technical support for AMEX GBT Travel booking applications and managing critical incident resolution.
  • Employees enjoy flexible benefits tailored to each country, travel perks from major providers, and access to over 20,000 learning courses.

Matching Summary

Match Score: 85

American Express Global Business Travel is seeking a Business System Analyst to provide technical support for travel booking applications and manage incident resolution. The ideal candidate should have a background in technical application support, particularly in the travel industry, and possess strong problem-solving skills.

Salary

Not specified; Not specified; Flexible benefits including health insurance and retirement programs

Skills & Requirements

Must-have

  • 3 to 4 years technical application support experience
  • Troubleshooting multi-tiered web-based architectures
  • Proficiency in XML, APIs, Web services, .NET Framework
  • Experience with SQL queries and log analysis tools
  • Hands-on experience with ticketing systems like ServiceNow

Nice-to-have

  • Experience in Travel management company (TMC)
  • Strong problem-solving skills with attention to detail
  • Ability to collaborate across virtual global teams
  • Flexibility to work 24x7 rotational shifts
  • High personal accountability and time management

Key Requirements

  • Bachelor's degree in computer science or equivalent experience
  • 3 to 4+ years of technical application support experience
  • Location: Mexico

Work Rights

Not specified

Tailored Resume

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