Not specified (assumed to be office-based, typically 5-day work week)
8 years customer service experience
Life insurance product knowledge
Chinese language proficiency
The Assistant Manager, Customer Service position at Transamerica Life (Bermuda) Ltd. in Singapore focuses on ensuring smooth operations for high-net-worth (HNW) clients, while meeting key performance indicators (KPIs) and compliance standards. The role requires a strong customer-centric approach and involves managing inquiries, performing policy alterations, and driving continuous improvement through data analysis and collaboration
Job Summary
This role supports the manager in ensuring smooth day-to-day operations for the HNW business while delivering department KPIs.
The position requires executing key operational outcomes including daily policy alterations, financial transaction reviews, and regulatory complaint investigations.
Candidates will enjoy an attractive remuneration package including performance bonuses, a 5-day work week, and comprehensive fringe benefits.
Matching Summary
Match Score: 85
The Assistant Manager, Customer Service position at Transamerica Life (Bermuda) Ltd. in Singapore focuses on ensuring smooth operations for high-net-worth (HNW) clients, while meeting key performance indicators (KPIs) and compliance standards. The role requires a strong customer-centric approach and involves managing inquiries, performing policy alterations, and driving continuous improvement through data analysis and collaboration.
Salary
Attractive remuneration package; Performance bonus included; Medical, dental, and life insurance benefits