Telephone Operator

HSH Management Services Ltd

Tsim Sha Tsui, Hong Kong
On-site
Outstanding interpersonal skills
Outstanding communications skills
Handle various inquiries efficiently
Provides courteous and prompt service for internal and external customers in accordance with the established Peninsula standards

Job Summary

  • Provides courteous and prompt service for internal and external customers in accordance with the established Peninsula standards.
  • Handles restaurant’s bookings as a call centre and answers general enquiries about hotel outlets with exceptional guest service.
  • 17 paid statutory holidays Exceptional market leading benefits Option of MPF or ORSO retirement scheme

Matching Summary

Provides courteous and prompt service for internal and external customers in accordance with the established Peninsula standards.

Skills & Requirements

Must-have

  • outstanding interpersonal skills
  • outstanding communications skills
  • handle various inquiries efficiently
  • handle restaurant bookings
  • answer general enquiries

Nice-to-have

  • enthusiasm
  • passion
  • positive service attitude

Key Requirements

  • Relevant experience in hospitality industry
  • Excellent spoken and written English
  • Excellent spoken and written Chinese
  • Excellent spoken and written Mandarin
  • Hands-on experience with MS Office

Work Rights

Not specified

Tailored Resume

Cover Letter