Telecommunication Operator

Cleveland Clinic

Stuart, Florida, USA
Fully remote
Nortel console operation
Answering multi-function phone system
Responding to emergency calls
As a Communication Services Telecommunication Operator, you’ll play an essential role in this mission by providing quick and accurate processing of all telecommunications needs

Job Summary

  • As a Communication Services Telecommunication Operator, you’ll play an essential role in this mission by providing quick and accurate processing of all telecommunications needs.
  • In this role, you will be able to enhance your customer service and communication skills while being a part of a growing healthcare organization.
  • Consistently process all patient information according to HIPAA policy and procedures adhering to patient's rights and confidentiality.

Matching Summary

As a Communication Services Telecommunication Operator, you’ll play an essential role in this mission by providing quick and accurate processing of all telecommunications needs.

Skills & Requirements

Must-have

  • Nortel console operation
  • Answering multi-function phone system
  • Responding to emergency calls
  • HIPAA policy adherence
  • Clear speaking voice

Nice-to-have

  • Customer service skills
  • Interpersonal communication skills
  • Ability to work weekends and holidays

Key Requirements

  • Minimum 1 year Switchboard experience
  • Experience in a medical/hospital environment
  • High School Diploma or GED
  • Knowledge of Nortel console

Work Rights

Must reside in Florida

Tailored Resume

Cover Letter