Consumer Operations Associate

Stripe

Mexico City, Mexico
On-site
User first mindset
Excellent communication skills
Analytical thinking and problem solving
Stripe is a financial infrastructure platform for businesses, aiming to increase the GDP of the internet

Job Summary

  • Stripe is a financial infrastructure platform for businesses, aiming to increase the GDP of the internet.
  • Responsibilities include troubleshooting user issues, analyzing processes for scalability, and collaborating with other teams to improve product offerings.
  • The role offers an opportunity to learn Stripe's operations from the ground up and be part of building a new operational culture.

Matching Summary

Stripe is a financial infrastructure platform for businesses, aiming to increase the GDP of the internet.

Skills & Requirements

Must-have

  • user first mindset
  • excellent communication skills
  • analytical thinking and problem solving
  • process-oriented mindset
  • quick-moving environment

Nice-to-have

  • collaboration and support
  • passion for finding solutions
  • working well across teams
  • building a brand new team

Key Requirements

  • prior experience in customer service
  • prior experience in user facing operations
  • learning about technical products
  • organized, self-starter
  • ability to get things done
  • in-office environment
  • prioritize and enjoy working
  • humble
  • periodically work a weekend day

Work Rights

Not specified

Tailored Resume

Cover Letter