Senior User Experience Researcher

CIBC Capital Markets

Toronto, ON, CA
Competitive salary; incentive pyy; defined benefit...
Hybrid
3+ years ux research experience
Qualitative and quantitative methods
Usability testing and surveys
The role involves leading both generative and evaluative user research initiatives to improve CIBC's digital properties

Job Summary

  • The role involves leading both generative and evaluative user research initiatives to improve CIBC's digital properties.
  • Candidates will analyze complex data sets to provide clear, actionable insights to various stakeholders.
  • The position offers a hybrid work environment allowing 1-3 days on-site per week with competitive benefits including a defined benefit pension plan.

Matching Summary

The role involves leading both generative and evaluative user research initiatives to improve CIBC's digital properties.

Salary

Competitive salary; Incentive pay; Defined benefit pension plan

Skills & Requirements

Must-have

  • 3+ years UX research experience
  • Qualitative and quantitative methods
  • Usability testing and surveys
  • Stakeholder management skills
  • Strong communication abilities

Nice-to-have

  • Mentoring and coaching experience
  • Process improvement mindset
  • Figma or FigJam proficiency
  • UserTesting platform knowledge
  • Hybrid work flexibility

Key Requirements

  • Minimum 3 years relevant UX research experience
  • Degree in HCI, Psychology, Sociology, or related field
  • Legal eligibility to work in Canada

Work Rights

Must be legally eligible to work in Canada

Tailored Resume

Cover Letter