Associate Service Desk Analyst - Graduate

RSM Australia

Perth, Australia
On-site
First-level support
Troubleshoot hardware and software
Remote and in-person assistance
This entry-level opportunity is perfect for someone with a curious mindset, great people skills, and a passion for solving problems

Job Summary

  • This entry-level opportunity is perfect for someone with a curious mindset, great people skills, and a passion for solving problems.
  • As the first point of contact for IT support, you’ll help keep our systems running and our people connected.
  • A supportive team environment where your ideas are valued, with structured learning and mentoring to kick off your career.

Matching Summary

This entry-level opportunity is perfect for someone with a curious mindset, great people skills, and a passion for solving problems.

Skills & Requirements

Must-have

  • first-level support
  • troubleshoot hardware and software
  • remote and in-person assistance
  • IT support platform
  • knowledge base documentation

Nice-to-have

  • keen interest in IT
  • great communication skills
  • team-first attitude
  • genuine desire to help others

Key Requirements

  • Completed Year 12
  • IT or related field qualification is a bonus
  • Customer service or technical support experience is helpful
  • CompTIA A+ or ITIL Foundation certifications are a bonus

Work Rights

Not specified

Tailored Resume

Cover Letter