Front Desk Agent

Mainsail Lodging & Development LLC

Macon, GA, United States
On-site
Excellent customer service skills
Excellent communication skills
Ability to use technology (tablets, ipads)
Mainsail Lodging & Development LLC is seeking an enthusiastic Front Desk Agent for their location in Macon, GA. The ideal candidate will possess excellent customer service skills, prior hospitality experience, and the ability to leverage technology for guest interactions

Job Summary

  • The Front Desk Host is responsible for Front Desk, Bell Services, and Concierge Services, serving as the first impression and providing a unique check-in experience.
  • This role involves utilizing advanced technology to ensure exceptional personalized service to all guests, consistent with Mainsail Lodging & Development standards.
  • Key responsibilities include assigning and escorting guests to rooms, assisting with luggage, providing room quotes and upselling, and responding to guest inquiries.

Matching Summary

Match Score: 85

Mainsail Lodging & Development LLC is seeking an enthusiastic Front Desk Agent for their location in Macon, GA. The ideal candidate will possess excellent customer service skills, prior hospitality experience, and the ability to leverage technology for guest interactions.

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Excellent communication skills
  • Ability to use technology (tablets, iPads)
  • Maintain guest confidentiality
  • Provide local information
  • Handle guest luggage and mail

Nice-to-have

  • Enthusiastic, fun, and energetic personality
  • Take the work seriously, but not themselves
  • Share knowledge of featured wine
  • Make travel arrangements for guests

Key Requirements

  • High School diploma or higher
  • Previous hospitality experience preferred
  • Ability to sit or stand for extended periods
  • Ability to lift, pull 40 lbs
  • Ability to work long hours as needed

Work Rights

Not specified

Tailored Resume

Cover Letter