Analyst Sr Lead, Product Technical Support

Fidelity National Information Services

Jacksonville, FL, US
Not specified; not specified; competitive salary +...
Hybrid
Bachelor's degree in finance, it, or engineering
Strong interest in capital markets workflows
Excellent communication and analytical skills
This hybrid role supports Capital Markets and Banking by assessing functional issues and resolving inquiries for multiple FIS platforms

Job Summary

  • This hybrid role supports Capital Markets and Banking by assessing functional issues and resolving inquiries for multiple FIS platforms.
  • The position requires a candidate with a Bachelor's degree and a strong interest in securities processing workflows and software development.
  • FIS offers a collaborative work environment with opportunities for learning, development, and shaping the future of fintech.

Matching Summary

This hybrid role supports Capital Markets and Banking by assessing functional issues and resolving inquiries for multiple FIS platforms.

Salary

Not specified; Not specified; Competitive salary and benefits

Skills & Requirements

Must-have

  • Bachelor's degree in Finance, IT, or Engineering
  • Strong interest in Capital Markets workflows
  • Excellent communication and analytical skills
  • Proficiency in Microsoft Office applications
  • Ability to multitask with minimal supervision

Nice-to-have

  • Banking background in credit risk or lending
  • Experience troubleshooting user issues
  • Client relationship management skills
  • Entrepreneurial spirit and dynamic personality

Key Requirements

  • Bachelor's degree required
  • No sponsorship available
  • Onsite presence required Tue-Thu

Work Rights

Not specified

Tailored Resume

Cover Letter