Supervisor Sales Administration Support

DKSH Corporate Shared Services Center Sdn Bhd

Guangzhou, CN
On-site
Handle customer inquiries and orders
Process sales orders effectively
Arrange and follow up goods delivery
Handle customer inquiries, orders, complaints and feedback, ensuring service quality and customer satisfaction through timely and professional communication

Job Summary

  • Handle customer inquiries, orders, complaints and feedback, ensuring service quality and customer satisfaction through timely and professional communication.
  • Work a very important role from end to end delivery, from sales to cash, processing orders timely, effectively and positively.
  • Respond promptly to customer inquiries and handle customer complaints to satisfy customers, while building good relationships with customers and other function teams.

Matching Summary

Handle customer inquiries, orders, complaints and feedback, ensuring service quality and customer satisfaction through timely and professional communication.

Skills & Requirements

Must-have

  • Handle customer inquiries and orders
  • Process sales orders effectively
  • Arrange and follow up goods delivery
  • Billing on time and correctly
  • Support sales team activities
  • Proficiency in Microsoft Office Suite
  • Proficiency in SAP

Nice-to-have

  • Proactively meet customer needs
  • Good relationship management skills
  • Build good relationships with customers
  • Coordinate and link to all departments

Key Requirements

  • Minimum 5 years of proven experience
  • Bachelor’s degree preferred
  • Basic oral and written English skills

Work Rights

Not specified

Tailored Resume

Cover Letter