Ambulatory Patient Access Rep - Canal Winchester

Nationwide Children's Hospital

Canal Winchester, OH, United States
Excellent customer service
Accurate demographic and insurance information
Patient registration
Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts when indicated

Job Summary

  • Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts when indicated.
  • Provides excellent customer service to patients and families by applying best practices and standard operating procedures.
  • Screens registrations to ensure insurance pre-certification and physician referral requirements are met and instructs customers on requirements.

Matching Summary

Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts when indicated.

Skills & Requirements

Must-have

  • Excellent customer service
  • Accurate demographic and insurance information
  • Patient registration
  • Answering telephone calls
  • Scheduling appointments

Nice-to-have

  • Open communication with departments
  • Assisting new employees
  • Stressful environment multitasking

Key Requirements

  • High School Diploma or equivalent
  • One year of health care experience
  • CPR certification

Work Rights

Not specified

Tailored Resume

Cover Letter