Receipting & Collections Officer

Mercy Health

Richmond, United States
Hybrid
Manage overdue accounts
Follow up outstanding invoices
Determine payment arrangements
For over a century, our incredible teams have provided care for people when they need it most, offering security, stability, and opportunity for growth

Job Summary

  • For over a century, our incredible teams have provided care for people when they need it most, offering security, stability, and opportunity for growth.
  • As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before.
  • The role of the Credit Officer is to ensure that all outstanding accounts, reconciliations, adjustments and refunds are processed / collected in a timely and effective manner.

Matching Summary

For over a century, our incredible teams have provided care for people when they need it most, offering security, stability, and opportunity for growth.

Skills & Requirements

Must-have

  • Manage overdue accounts
  • Follow up outstanding invoices
  • Determine payment arrangements
  • Investigate and reverse rejected payments
  • Report doubtful debtors
  • High level of accuracy
  • Microsoft Excel experience

Nice-to-have

  • Compassionate and resilient
  • Patient-centred care focus
  • Streamlining processes commitment
  • Age Care/Home Care collection experience

Key Requirements

  • High level of accuracy and attention to detail
  • Experience with Microsoft Excel
  • Experience working in a fast-paced complex environment
  • Clear ability to escalate decisively
  • Excellent customer service
  • Excellent negotiation and communication skills
  • Excellent phone manners
  • Police Record Check
  • Working with Children Check
  • Proof of current influenza vaccination

Work Rights

Not specified

Tailored Resume

Cover Letter