In-depth knowledge of transaction banking products
Excellent demonstratable payments experience
The Client Service Associate acts as the first point of contact for all client enquiries and issues within the Transaction Banking business
Job Summary
The Client Service Associate acts as the first point of contact for all client enquiries and issues within the Transaction Banking business.
The role requires taking end-to-end accountability for client relationships to deliver an optimal and premium service level while identifying cross-sell opportunities.
MUFG is committed to building an inclusive culture where employees are valued and their opinions count.
Matching Summary
The Client Service Associate acts as the first point of contact for all client enquiries and issues within the Transaction Banking business.
Skills & Requirements
Must-have
Proven work experience in banking sector
In-depth knowledge of Transaction Banking products
Excellent demonstratable payments experience
Experience working on a Client Servicing desk
Strong organizational and communication skills
Nice-to-have
Japanese language skills preferred
Degree level education or equivalent
Creative and innovative approach to work
Ability to operate with urgency
Key Requirements
Banking operations environment experience
Knowledge of UK Domestic and Cross-Border payments