As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business, driving sales and leading training sessions
Job Summary
As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business, driving sales and leading training sessions.
You will lead and inspire a team of sales associates on the shop floor to achieve and surpass their goals while fostering a culture of passion and positivity.
The role involves managing operational excellence including cash handling, store opening/closing, inventory, and maintaining a clean, organized store environment.
Matching Summary
As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business, driving sales and leading training sessions.
Skills & Requirements
Must-have
Customer service and sales experience
Cash handling and store opening/closing
Supervisory experience with coaching
Fast-paced team environment
Flexible schedule including evenings and weekends
Nice-to-have
Consultation-based customer service
Sales metrics analysis
Skincare or cosmetics experience
Passion for ethical business
Team development and coaching
Diversity, equity, and inclusion focus
Key Requirements
Minimum 1 year customer service and sales experience
Minimum 1 year cash handling and opening/closing experience
Minimum 1 year supervisory experience with coaching and training
Experience in problem-solving customer service issues
Knowledge and passion for skincare and ethical business