Specialist Se - Service Cloud

Salesforce

Germany
**
Service cloud solutions
Lead discovery workshops
Deliver product demos
** Salesforce is seeking a Specialist Solution Engineer for their Service Cloud team in Germany and Austria. The role involves collaborating with sales teams to deliver innovative solutions, translating customer needs into compelling presentations, and providing technical expertise in a pre-sales capacity. **

Job Summary

  • As Specialist Solution Engineer, also known as a "Pre-sales Consultant," you'll be a key player - a solution advisor - in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience.
  • Lead discovery workshops and technical discussions with clients to gather customers’ needs, identify pain points, and propose effective Service Cloud solutions.
  • Salesforce offers an extensive onboarding programme to ramp up your pre-sales skills, technical skills & introduce you to our way of working.

Matching Summary

Match Score: 75

** Salesforce is seeking a Specialist Solution Engineer for their Service Cloud team in Germany and Austria. The role involves collaborating with sales teams to deliver innovative solutions, translating customer needs into compelling presentations, and providing technical expertise in a pre-sales capacity. **

Skills & Requirements

Must-have

  • Service Cloud solutions
  • lead discovery workshops
  • deliver product demos
  • AI, data, automation, Generative AI Strategy

Nice-to-have

  • thought leadership
  • inspiring confidence in technology
  • driving enablement
  • passionate about bettering business

Key Requirements

  • 5+ years of solution engineering, consultancy, delivery or training success
  • Fluency in German and English
  • Understanding of business requirements in service
  • Good and deep understanding in AI, data, automation, Generative AI Strategy and LLM-based Autonomous Agents

Work Rights

Not specified

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