Account Manager, North America Smb

Intelex

Remote, US
Base: $138,600 - $231,500 (inclusive of sales ince...
Remote
2-4 years b2b saas experience
Strong communication skills
Salesforce crm familiarity
Intelex is seeking an Account Manager for North America SMB Accounts to remotely manage and grow relationships with small and mid-sized business customers. The role emphasizes customer satisfaction, account renewals, and collaboration with internal teams to drive revenue and enhance client engagement

Job Summary

  • The role focuses on managing and growing relationships with small and mid-sized business customers across North America while driving renewals and identifying growth opportunities.
  • Candidates must act as the primary point of contact for assigned accounts, ensuring responsiveness and serving as a customer advocate internally to resolve issues timely.
  • The position requires maintaining accurate CRM records in Salesforce and collaborating closely with Marketing, Customer Success, and Product Management teams to deliver a positive customer experience.

Matching Summary

Match Score: 85

Intelex is seeking an Account Manager for North America SMB Accounts to remotely manage and grow relationships with small and mid-sized business customers. The role emphasizes customer satisfaction, account renewals, and collaboration with internal teams to drive revenue and enhance client engagement.

Salary

Base: $138,600 - $231,500 (inclusive of sales incentives/commissions)

Skills & Requirements

Must-have

  • 2-4 years B2B SaaS experience
  • Strong communication skills
  • Salesforce CRM familiarity
  • Proactive pipeline management
  • Consultative selling approach

Nice-to-have

  • Asset management software knowledge
  • Facilities or real estate background
  • Understanding of SaaS renewal motions
  • Customer success partnership experience

Key Requirements

  • 2–4 years account management or inside sales experience
  • Experience managing multiple SMB accounts
  • Demonstrated success meeting revenue or retention goals

Work Rights

Not specified

Tailored Resume

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