Hybrid (monday and friday work from home, tuesday-thursday in-office)
3+ years of related work experience
Knowledge of insurance compliance
Ability to analyze complex documents
Sentry Insurance Group is seeking a Consumer Affairs Specialist to serve as the primary point of contact for consumer complaints and to support complaint processes. The role requires expertise in insurance compliance and customer service, with a hybrid work model allowing for flexibility between working from home and in the office
Job Summary
This position serves as Sentry's primary point of contact for consumer complaints.
You will lead and support all aspects of the complaint processes.
Sentry offers a hybrid work model with various benefits including a 401(K) plan.
Matching Summary
Match Score: 85
Sentry Insurance Group is seeking a Consumer Affairs Specialist to serve as the primary point of contact for consumer complaints and to support complaint processes. The role requires expertise in insurance compliance and customer service, with a hybrid work model allowing for flexibility between working from home and in the office.
Skills & Requirements
Must-have
3+ years of related work experience
Knowledge of insurance compliance
Ability to analyze complex documents
Nice-to-have
Demonstrated human relations skills
Ability to deescalate consumer complaints
Strong writing and oral communication skills
Key Requirements
Bachelor’s degree or equivalent experience
Experience in Claims, Underwriting or Regulatory Compliance preferred