Salesforce is looking for an experienced Analyst for our CSG ProServ Subcontracting Team team to support and transform our subcontract operations processes and tools
Job Summary
Salesforce is looking for an experienced Analyst for our CSG ProServ Subcontracting Team team to support and transform our subcontract operations processes and tools.
The candidate will work with Customer Success Group (“CSG”) operations, Procurement, Professional Services (i.e. Project Managers, Delivery Leaders, etc.), Finance, and our Shared Services teams to source and staff qualified partner candidates to deliver professional services for sold Salesforce projects and programs.
The candidate should also be comfortable supporting out-of-the-box and custom tools, generating Salesforce reports and dashboards, and have an advanced knowledge of Microsoft Suite of products.
Matching Summary
Salesforce is looking for an experienced Analyst for our CSG ProServ Subcontracting Team team to support and transform our subcontract operations processes and tools.
Skills & Requirements
Must-have
Business operations experience
Services tools and process automation
Continuous process improvement
CRM and data management familiarity
Microsoft Suite of products advanced knowledge
Salesforce reporting and dashboard generation
Nice-to-have
Strategic advisor to the business
Partner ecosystem development
Manage ambiguity and changing priorities
Customer-service and team-oriented
Key Requirements
4+ years of related experience on business operations experience