Quality Enablement Specialist - X (formerly Twitter)

MarketStar

Ogden, UT, United States
Hybrid
Quality assurance processes
Call recording monitoring
Email correspondence review
MarketStar is looking for a Quality and Enablement Specialist to support our X team, developing and implementing quality assurance processes that drive success within the SMB Market

Job Summary

  • MarketStar is looking for a Quality and Enablement Specialist to support our X team, developing and implementing quality assurance processes that drive success within the SMB Market.
  • You will play a critical role in safeguarding the brand voice of X while helping our sales professionals reach their full potential through data-driven insights.
  • MarketStar offers structured learning and career development programs, mental health support, generous PTO, comprehensive healthcare coverage, and a 401k match.

Matching Summary

MarketStar is looking for a Quality and Enablement Specialist to support our X team, developing and implementing quality assurance processes that drive success within the SMB Market.

Skills & Requirements

Must-have

  • Quality assurance processes
  • Call recording monitoring
  • Email correspondence review
  • Performance metrics compilation
  • Data-driven insights
  • Client-specific quality standards

Nice-to-have

  • Team-oriented individual
  • Results-oriented mindset
  • Adaptive style
  • Fast-paced team environment
  • Motivate others

Key Requirements

  • Direct B2B or digital advertising sales experience
  • Previous Quality Assurance experience preferred
  • Interpret data dashboards
  • Excellent communication skills
  • Proficiency in Google Workspace

Work Rights

Not specified

Tailored Resume

Cover Letter