Jr. Back Office Complaints Analyst

Insulet Corporation

Guadalajara, Mexico
Complaint handling and processing
Reportability assessment
Data analysis and trending
Insulet Corporation is dedicated to improving patients' lives through innovative wearable technology like the Omnipod® product platform

Job Summary

  • Insulet Corporation is dedicated to improving patients' lives through innovative wearable technology like the Omnipod® product platform.
  • This role is integral to supporting the department through complaint handling, reportability determination, data analysis, trending, and documentation review.
  • The position requires organization and attention to detail while working with other functions to ensure compliance and task accomplishment.

Matching Summary

Insulet Corporation is dedicated to improving patients' lives through innovative wearable technology like the Omnipod® product platform.

Skills & Requirements

Must-have

  • Complaint handling and processing
  • Reportability assessment
  • Data analysis and trending
  • Documentation review and maintenance
  • Lot qualification data coordination

Nice-to-have

  • High-stress, high-energy environment
  • Decision making with imperfect information
  • Exceed customer expectations
  • Working with other functions

Key Requirements

  • Bachelor's degree in technical or scientific discipline
  • Equivalent combination of education and experience
  • Complaint handling experience preferred
  • Effective verbal and technical writing skills
  • PC skills including word processing, spreadsheet, database

Work Rights

Not specified

Tailored Resume

Cover Letter