Base: $148,160 - $185,200; bonus/equity: not speci...
On-site
Natural gas industry experience
Customer service excellence
Emergency response management
The Connecticut Natural Gas Corporation is seeking a Senior Manager for Meter & Services, responsible for overseeing customer service programs and ensuring compliance with safety and regulatory standards. The ideal candidate will have extensive experience in the natural gas industry, strong leadership skills, and a proven record in financial management and regulatory compliance
Job Summary
The Manager is responsible for the operational activities of the Customer Charged service program, fitting & meter service departments within the Connecticut Natural Gas (CNG) service territory.
The manager ensures a safe and proper response to all gas emergencies and execution of customer-facing work from the meter to the burner tip.
The position holds significant financial accountability, including responsibility for developing and managing a budget and implementing revenue enhancement strategies.
Matching Summary
Match Score: 85
The Connecticut Natural Gas Corporation is seeking a Senior Manager for Meter & Services, responsible for overseeing customer service programs and ensuring compliance with safety and regulatory standards. The ideal candidate will have extensive experience in the natural gas industry, strong leadership skills, and a proven record in financial management and regulatory compliance.
Salary
Base: $148,160 - $185,200; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
natural gas industry experience
customer service excellence
emergency response management
regulatory compliance
financial accountability and budgeting
Nice-to-have
develop supervisory team
interdepartmental communication
bargaining unit relationships
Key Requirements
Bachelor's degree in business, Construction or related discipline with 7-10 years of experience
Associate's degree with 9-12 years of experience
High School diploma / GED with 12+ years of experience
5+ years of team leadership experience
Strong financial management, technical knowledge, and leadership
Thorough knowledge of gas utilization equipment repair & maintenance, engineering disciplines, and regulations