Guest Services Representative

42

Calgary, AB, Canada
High school diploma or equivalent
Bilingual french and english communication skills
Conflict resolution and management capabilities
The Guest Services Representative serves as the first point of contact to create exceptional experiences for every shopping centre visitor

Job Summary

  • The Guest Services Representative serves as the first point of contact to create exceptional experiences for every shopping centre visitor.
  • This role involves greeting guests, responding to inquiries, promoting gift cards, and maintaining strong relationships with retailers.
  • JLL is committed to hiring talented people to shape the future of real estate by combining world-class services and technology.

Matching Summary

The Guest Services Representative serves as the first point of contact to create exceptional experiences for every shopping centre visitor.

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • Bilingual French and English communication skills
  • Conflict resolution and management capabilities

Nice-to-have

  • Multilingual skills beyond French and English
  • Previous retail customer service experience
  • Familiarity with Crisis Management Manual
  • Positive attitude and proactive personality

Key Requirements

  • High school diploma or equivalent required
  • Fluency in both French and English required
  • Flexibility to work weekends, evenings, and holidays

Work Rights

Not specified

Tailored Resume

Cover Letter