Distribution Team Lead Agent

North Carolina Department of Health and Human Services

Unknown, North Carolina, US
Base: $41,206 - $72,113; bonus/equity: not specifi...
Not specified
Thorough knowledge of financial policy and procedures
Ability to research complex reports for disbursement
Experience with automated collection and tracking system
The North Carolina Department of Health and Human Services is seeking a Distribution Team Lead Agent to oversee the Distribution Unit within the Child Support Program. The ideal candidate will have strong financial management, analytical skills, and experience in data entry, with responsibilities including training staff and ensuring accurate fund distribution for approximately 420,000 child support cases

Job Summary

  • The primary purpose of this position is to act as a Unit lead for the Distribution Unit, providing guidance to approximately 12-unit staff regarding financial processes.
  • This position requires thorough knowledge of the Automated Collection and Tracking System (ACTS), which receipts and disburses approximately $644 million each year.
  • Employees receive excellent comprehensive benefits including health insurance, retirement plans, NCFlex programs, paid vacation, sick leave, and paid parental leave.

Matching Summary

Match Score: 75

The North Carolina Department of Health and Human Services is seeking a Distribution Team Lead Agent to oversee the Distribution Unit within the Child Support Program. The ideal candidate will have strong financial management, analytical skills, and experience in data entry, with responsibilities including training staff and ensuring accurate fund distribution for approximately 420,000 child support cases.

Salary

Base: $41,206 - $72,113; Bonus/Equity: Not specified; Benefits: Health insurance, retirement plans, NCFlex, paid leave

Skills & Requirements

Must-have

  • Thorough knowledge of financial policy and procedures
  • Ability to research complex reports for disbursement
  • Experience with Automated Collection and Tracking System
  • Strong analytical skills and attention to detail
  • Auditing child support account histories

Nice-to-have

  • Strong data entry skills with high volume accuracy
  • Clear oral and written communication abilities
  • Experience with Microsoft Office or similar software
  • Basic accounting activities experience
  • Coaching and training unit staff capabilities

Key Requirements

  • High school diploma or GED
  • Five years of related administrative experience
  • Accredited degree verification if applicable
  • Criminal background check for positions of trust

Work Rights

Not specified

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