Customer Service Representative

Beach Park Animal Clinic

New York City, NY, United States
Hourly range $22-28ph; bonus/equity: not specified...
Veterinary front desk experience
Work extremely well with others
Perform well under pressure
The Client Service Representative (CSR) serves as both the first and last point of contact for our clients, playing a critical role in delivering a consistently exceptional client experience

Job Summary

  • The Client Service Representative (CSR) serves as both the first and last point of contact for our clients, playing a critical role in delivering a consistently exceptional client experience.
  • Key Responsibilities include answering calls and emails with professionalism and warmth, scheduling appointments, processing payments, and maintaining medical records.
  • AmeriVet is committed to your growth, development, well-being, and success, offering tailored development programs, competitive pay, and comprehensive health benefits.

Matching Summary

The Client Service Representative (CSR) serves as both the first and last point of contact for our clients, playing a critical role in delivering a consistently exceptional client experience.

Salary

Hourly Range $22-28/hour; Bonus/Equity: Not specified; Benefits: 401(k) matching, Dental insurance, Health insurance, Paid time off

Skills & Requirements

Must-have

  • Veterinary front desk experience
  • Work extremely well with others
  • Perform well under pressure
  • Strong computer proficiency
  • Avimark, Cornerstone, or Impromed experience

Nice-to-have

  • Familiarity with USDA APHIS regulations
  • Familiarity with VEHCS system
  • Detail-oriented and dependable professional

Key Requirements

  • Veterinary office experience with references REQUIRED
  • High school diploma or equivalent
  • Lifting up to 40 lb may be required

Work Rights

Not specified

Tailored Resume

Cover Letter