Personal Banker Associate I

Fifth Third Bank

Naples, FL, United States
Onsite
Consultative sales process
Customer needs assessment
Retail consumer and small business products
Selected candidates will complete a 4-8 week onboarding and education program, including operations and Sales & Service rotations, culminating in a certification to demonstrate skills for the Retail Personal Banker role

Job Summary

  • Selected candidates will complete a 4-8 week onboarding and education program, including operations and Sales & Service rotations, culminating in a certification to demonstrate skills for the Retail Personal Banker role.
  • The Personal Banker I role focuses on using a consultative sales process to identify and meet customer financial needs, acquire new households, deepen existing relationships, and process teller transactions.
  • This position requires S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS) and involves travel for training, with scheduling flexibility required.

Matching Summary

Selected candidates will complete a 4-8 week onboarding and education program, including operations and Sales & Service rotations, culminating in a certification to demonstrate skills for the Retail Personal Banker role.

Skills & Requirements

Must-have

  • consultative sales process
  • customer needs assessment
  • retail consumer and small business products
  • cross-selling to existing customers
  • processing teller transactions
  • risk mitigation and policy adherence

Nice-to-have

  • proactive customer outreach
  • holistic financial solutions
  • positive customer experience
  • ethical behavior and confidentiality

Key Requirements

  • College degree or transferable work experience
  • Financial industry experience preferred
  • Demonstrated sales activity development
  • Understanding of advanced math functions
  • Professional representation of Fifth Third Bank
  • S.A.F.E. Act registration (NMLS)

Work Rights

Not specified

Tailored Resume

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