Resident Services Manager

Thesciongroupllc

Lark Columbus, United States
Base: not specified; bonus: discretionary annual b...
On-site
2+ years property management experience
Entrata property management software proficiency
Conflict resolution and crisis management skills
The Scion Group LLC is seeking a Resident Services Manager to enhance resident satisfaction through proactive service and effective communication. This on-site role involves overseeing resident relations, leasing processes, and operational support while fostering a positive community environment

Job Summary

  • The Resident Services Manager plays a key leadership role in fostering a high-quality living experience for residents through proactive service and relationship management.
  • This individual is responsible for overseeing all aspects of resident satisfaction, communication, and engagement while supporting leasing, marketing, and compliance initiatives.
  • Benefits include discretionary annual bonuses, paid time off, health insurance, dental and vision coverage, 401k matching, and paid parental leave.

Matching Summary

Match Score: 85

The Scion Group LLC is seeking a Resident Services Manager to enhance resident satisfaction through proactive service and effective communication. This on-site role involves overseeing resident relations, leasing processes, and operational support while fostering a positive community environment.

Salary

Base: Not specified; Bonus: Discretionary annual bonus; Benefits: Health, Dental, Vision, 401k Matching, Paid Parental Leave

Skills & Requirements

Must-have

  • 2+ years property management experience
  • Entrata property management software proficiency
  • Conflict resolution and crisis management skills
  • Leasing workflow and document generation expertise
  • Strong interpersonal and customer service abilities

Nice-to-have

  • Social media marketing collaboration experience
  • Event planning for community engagement
  • Flexibility for evening or weekend availability
  • Cross-department collaboration capabilities
  • Experience with capital project support

Key Requirements

  • 2+ years of experience in property management
  • Eligible to work in the United States
  • Familiarity with Entrata or similar property management software

Work Rights

Must be eligible to work in the United States

Tailored Resume

Cover Letter