Bei Customer Service Consultant

Bupa UK

Cairo, Egypt
Handle customer queries across multiple channels
Resolve complex issues without escalation
Apply product knowledge accurately
You’ll handle queries across phone, email, web chat, and letter, ensuring swift and accurate resolutions

Job Summary

  • You’ll handle queries across phone, email, web chat, and letter, ensuring swift and accurate resolutions.
  • Resolving even complex issues without escalation.
  • We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve.

Matching Summary

You’ll handle queries across phone, email, web chat, and letter, ensuring swift and accurate resolutions.

Skills & Requirements

Must-have

  • Handle customer queries across multiple channels
  • Resolve complex issues without escalation
  • Apply product knowledge accurately
  • Maintain accurate system records
  • Deliver exceptional customer service

Nice-to-have

  • Passionate about customer focus
  • Champion diversity and inclusion
  • Willing to work rotational shifts

Key Requirements

  • Medical background welcome
  • Demonstrate fair treatment of customers
  • Competent to do your job

Work Rights

Not specified

Tailored Resume

Cover Letter