Office-flexible, with a minimum expectation of three (3) days in-office per week.
5-6 years customer success experience
Slack enterprise grid expertise
Executive stakeholder management
Salesforce is seeking a Senior Customer Success Manager for Slack to serve as a strategic partner for their complex customers, ensuring they realize the maximum value from their Salesforce investment. The ideal candidate will have extensive experience in customer success, specifically with Slack, and will possess strong communication and problem-solving skills
Job Summary
This role serves as a strategic partner responsible for driving quantifiable business impact across complex, multi-org Signature customers.
The position requires designing multi-step digital workflows where AI agents handle repetitive tasks to free up time for high-stakes relationship building.
Salesforce offers comprehensive benefits including medical, dental, vision, paid parental leave, and an employee stock purchasing program alongside a base salary range of $150,100 - $227,000.
Matching Summary
Match Score: 85
Salesforce is seeking a Senior Customer Success Manager for Slack to serve as a strategic partner for their complex customers, ensuring they realize the maximum value from their Salesforce investment. The ideal candidate will have extensive experience in customer success, specifically with Slack, and will possess strong communication and problem-solving skills.