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Quality Food Centers is seeking a Division Customer Experience & Financial Product Manager to oversee the implementation of customer service best practices and operational initiatives within their Bellevue, WA location. The ideal candidate will have leadership experience and strong communication skills, as well as a commitment to the company's values of respect, integrity, and diversity.
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Job Summary
This role ensures the implementation of front-end customer service best practices and operational initiatives across the division.
The incumbent serves as the division subject matter expert for Front-end, KPF, and AML applications while driving strategic plan execution.
The company offers comprehensive benefits including healthcare coverage, up to $21,000 in tuition reimbursement, and diverse career pathways.
Matching Summary
Match Score: 75
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Quality Food Centers is seeking a Division Customer Experience & Financial Product Manager to oversee the implementation of customer service best practices and operational initiatives within their Bellevue, WA location. The ideal candidate will have leadership experience and strong communication skills, as well as a commitment to the company's values of respect, integrity, and diversity.
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Salary
Base: $80,200 - $135,900 annually; Bonus/Equity: Not specified; Benefits: Healthcare, tuition reimbursement up to $21,000, paid time off
Skills & Requirements
Must-have
Front-end customer service best practices
AML compliance and training responsibilities
KPF product metrics monitoring
Store visitation and process improvement
Labor optimization and accounting
Nice-to-have
Strong leadership and communication skills
Ability to achieve objectives through others
Microsoft Office proficiency
Commitment to diversity and inclusion values
Key Requirements
Minimum 1 year experience as assistant store leader