Telecommunications Agent

Hotel Chadstone Melbourne MGallery

Phu Quoc, Vietnam
On-site
Handle internal and external calls
Assist guests with requests
Coordinate communication between departments
Join a hotel that is a member of the Accor network, offering opportunities for development and advancement

Job Summary

  • Join a hotel that is a member of the Accor network, offering opportunities for development and advancement.
  • As the Telecommunication Agent, you will be the first point of contact, ensuring professional and efficient handling of all calls.
  • This role is perfect for someone who enjoys delivering exceptional guest service and thrives in a fast-paced luxury hospitality environment.

Matching Summary

Join a hotel that is a member of the Accor network, offering opportunities for development and advancement.

Skills & Requirements

Must-have

  • handle internal and external calls
  • assist guests with requests
  • coordinate communication between departments
  • deliver exceptional guest service
  • professional and friendly manner

Nice-to-have

  • warmth and attention
  • responsible hospitality
  • life beats faster
  • additional languages are a plus

Key Requirements

  • Minimum 1 year experience in a similar role
  • Hospitality qualification or university degree preferred
  • Good knowledge of English
  • Basic computer literacy
  • Prior experience with Opera or related system

Work Rights

Not specified

Tailored Resume

Cover Letter